“Wow, The New Flat Rate has made us more profitable because the system allows our customers to choose options that are better for them and ultimately better for us. It’s magical. In the past techs would always feel pressured to find more work in a home to get a larger ticket. Now we give the options on the issue we were called out for. TNFR makes higher tickets without a sales approach.”

“Most of our customers are much happier with the menu pricing as opposed to our old flat rate system. The callbacks are much lower, the upset customers are much lower, & the positive reviews are continuously adding up. The program works as described & has multiplied our ticket averages several times over. We are excited to start the new year with a well-trained TNFR staff of technicians ready on staff. This program works equally as well with our HVAC, electric, & plumbing technicians within our company.”