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PROVIDED BY THE NEW FLAT RATE

Fluid Dispatching

 

Stop Overbooking. Start Dispatching for Profit.

This course is for contractors, CSRs, and dispatchers who want to run a profitable dispatch board, eliminate angry customers, and keep their team productive without burnout.

$695 - Get the training

What You’ll Learn

  • How to prioritize your highest-value customers 
  • How to keep schedules flexible as calls come in
  • How to maintain steady, predictable days instead of chaotic ones
Mobile Tech Dispatching
Easy tech dispatching

Why It Works

Whether you use first-come-first-serve or block scheduling, Fluid Dispatching teaches your CSRs and dispatchers how to put the right tech on the right call so you stop leaving money on the table and start booking every day for profit.

After completing this course, your team will be able to:
  • Book higher-value calls first
  • Keep technicians productive without overloading them
  • Reduce chaos and customer complaints

What’s Included

Fluid Dispatching Training Suite ($695)

  • 3-hour video workshop
  • Downloadable workbook
  • Call scripts you can start using right away
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fluid-dispatching-computer-01-1
Matt Koop

Meet Your Trainer

Matt Koop, VP of Training & Implementation at The New Flat Rate

Matt started as an HVAC and plumbing technician before helping develop The New Flat Rate’s menu pricing system.

He now trains contractors, technicians, and dispatchers across North America to build profitable service departments using methods like Fluid Dispatching.