5★ Google Reviews
Voted #1 Pricing System
Extra/Year Per Truck
      What is The New Flat Rate?
The New Flat Rate is flat rate pricing software with built-in menus for HVAC, plumbing, electrical, and chimney contractors. It makes it easy for your techs to show five service options on every job—so customers choose their level of service, and your business earns more on every call.
Get a demo to see how the software and training work together to help you grow a more profitable, stress-free service business.
Get a demo to see how the software and training work together to help you grow a more profitable, stress-free service business.
Your Price Isn’t the Problem.
It’s the Delivery.
Problem
When techs feel unsure, customers feel it too.
That’s when things fall apart—low tickets, missed opportunities, callbacks, and less in the bank when payday rolls around.
Solution
The New Flat Rate, the original menu-based flat rate pricing software, changes all of that.
Your tech opens the pricing app, finds the HVAC, plumbing, or electrical repair, and shows five pre-built service or replacement options. That’s it.
Result
The customer chooses what’s right for them. No pressure. No awkwardness. No selling.
And it works—not because of magic, but because it’s a tested pricing system proven across thousands of residential service trucks.
One Truck or 40—
This System Scales With You
Whether you're a one-man shop, running 50 trucks, or own multiple contracting companies, The New Flat Rate gives your team the structure, confidence, and pricing power you need to grow.
- Get a clear process that all of your technicians can use
 - Increase the average ticket without more calls
 - Get your time and profit back
 
- No selling, just show the menu
 - More opportunities to do AMAZING repair work
 - Clear scripts and app walkthroughs
 - Support on every job
 
- Five easy-to-understand options
 - Choose your own service level
 - No surprises at checkout
 
How The New Flat Rate Works:
It’s not just flat rate pricing—it’s a smarter, smoother way to run your business.
One that helps your team succeed, builds customer trust, and leaves you with more profit at the end of every job.
Build Your Company to Sell.
Design It to Keep.
It’s about your customers—and about growing a business that lasts.
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✔ Doubles or even triples your average service ticket
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✔ Reduces callbacks by giving techs more time on higher-tier jobs to fix it right the first time
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✔ Makes every truck profitable—even on warranty calls
 
      
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✔ Removes the pressure to sell with a menu that speaks for itself
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✔ Works with 250+ FSM tools and CRMs
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✔ Comes with live training, tech support, and ride-alongs
 
“Wow, The New Flat Rate has made us more profitable because the system allows our customers to choose options that are better for them and ultimately better for us. It’s magical. In the past techs would always feel pressured to find more work in a home to get a larger ticket. Now we give the options on the issue we were called out for. TNFR makes higher tickets without a sales approach.”
“Up $400k with over 2 months to go this year! Loves the system, wouldn’t do anything else! Our top plumber was a little skeptical at first, but the first time he used TNFR, he sold a water heater for $2,795!”
“A couple days in and works exactly like you said or better. Therefore, we are very impressed. I’ve been in business for 30 years and you have made the biggest change to how we operate in that time. Literally works like magic, we saw platinum the first day. All I can say is that y’all are awesome.”
“We have stayed afloat because of TNFR. Had I not made a decision to change the way we financially operate, I am confident we would be struggling. Giving consumers choices is fantastic in our industry. Not something we have ever done. TNFR is a game changer.”
“TNFR has helped me to increase our average ticket and made me feel more comfortable with my pricing, since all customers make their own choice. It’s amazing when people pick up the platinum option at the service call, when before TNFR, I would have never believed they were able to purchase this top option.”
Real Contractors.
Real Growth.
15% Higher Closing Rates
2x–3x Increase in Avg. Tickets
Thousands of Field-Tested Presentations
Built by Contractors, Tested Nationwide
Most Pricing Tools Leave You to Figure It Out Alone
Most pricing tools require hours of setup, custom builds, and tech headaches. Not here.
The New Flat Rate builds your pricing menus for you—and trains your team to use them confidently, day one. From onboarding to implementation, we’re with you at every step.
And we’re the only system that gives your techs five pre-built options for every job—so they can stop guessing and start closing.
      
      “We have stayed afloat because of TNFR. Had I not made a decision to change the way we financially operate, I am confident we would be struggling. Giving consumers choices is fantastic in our industry. Not something we have ever done. TNFR is a game changer.”
– Stephen Quinn, JD Swallow Heating and Cooling
You Can Raise Profits Without Raising Stress
Start using a system that gets results—without relying on upsells or discounting.
Want more profit and less stress? Let’s talk.
No pressure. Just real answers for contractors like you.
Frequently asked questions
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                How much does The New Flat Rate cost?
              
              Pricing starts at $99/month per tech. Plans scale depending on how many trades you're in and the level of training and support your team needs.
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                How do contractors usually implement it?
              
              
Most companies start with a trusted tech—someone in the field who’s open to trying it for a week. Once you see the results, we help roll it out to your whole team using live or remote training, tech support, and even ride-alongs.
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                Does it work with our current dispatch or FSM software?
              
              
Yes. The New Flat Rate works with over 250 field service platforms and integrates with ServiceTitan and Housecall Pro.
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                What kind of training and support is included?
              
              You get full access to our online training library, live implementation classes, a tech support line, and optional ride-alongs. Whether you're just getting started or scaling across multiple techs, we're here to support you.
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                What if my techs don’t want to sell?
              
              That’s exactly who this is built for. With The New Flat Rate, your techs don’t have to sell—they just show the menu. The customer picks what’s right for them.
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                How is this different from other pricing systems?
              
              Most systems expect you to build everything from scratch. With The New Flat Rate, we build the menu pricing system for you—and train your team to use it. Plus, we’re the only system that gives your techs five ready-to-use service options for every job, so they never have to wing it or guess the price again.